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📂 Category: Careers
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Key takeaways
- Microsoft researchers believe that jobs that involve writing, researching, and communicating, such as translators, journalists, and historians, could be replaced by artificial intelligence tools.
- Professions that require physical labor or human interaction, such as nursing assistants and massage therapists, are least affected by AI.
If you’re a translator, historian, writer, data scientist, or customer service representative, your job may be ready to be replaced by artificial intelligence (AI).
That’s according to new, yet-to-be-reviewed research from Microsoft Corporation (MSFT), which has identified 40 task-professions that are most likely to be replaced by AI. Their findings suggest that cognitive work and communication-intensive jobs are most vulnerable to AI disruption, while roles that require physical labor or direct human interaction are expected to remain relatively safe.
Which jobs face the greatest risks?
To determine the potential impact of AI, Microsoft researchers analyzed user interactions with Bing Copilot over a nine-month period in 2024. They narrowed the conversations to those related to work tasks and then measured how well the AI completed those tasks.
They then combined that data with information about occupations involving work tasks, and calculated an “AI applicability score,” which measures how likely a job is to be affected by AI.
The roles with the highest scores tended to include tasks such as gathering information, summarizing, or formulating information, all activities in which AI performs well. These jobs included the following:
- Interpreters
- Journalists
- Political scientists
- Web developers
- Mathematicians
- Sales representatives
- Geographers
- Flight attendants
- Personal finance advisors
- Economics teachers
The roles with the highest application scores tended to be knowledge work or managerial occupations. The researchers found that many Copilot users used AI to collect information and write assignments, and they received good ratings.
“It is tempting to conclude that occupations that have significant overlap with activities performed by AI will be automated and thus experience job or wage losses, and that occupations with AI-assisted activities will be promoted and wages rise,” the researchers wrote. “This would be a mistake, because our data does not include the ultimate business impacts of new technology, which are very difficult to predict and often counterintuitive.”
What jobs are least at risk?
On the other hand, the jobs with the lowest applicability scores involved physical labor, working directly with people, or operating machinery.
These jobs included the following:
- Nursing assistants
- Ship engineers
- Embalmers
- Oral surgeons
- Massage therapists
- Maids
- Tire builders
- Roofers
- Floor sanding machines
Bottom line
How artificial intelligence will impact the workforce remains uncertain, even as investors pour billions of dollars into companies that promise to revolutionize the way people work.
While some jobs contain multiple work activities, such as conducting research and writing, that could be automated or enhanced by AI, researchers have not found any occupations that AI can completely replace. “Our data do not suggest that AI performs all work activities in any one occupation,” the researchers wrote.
Right now, AI seems more likely to assist or augment specific job tasks rather than directly replace entire professions. But as technology evolves, adapting may be key for both employers and workers navigating this new era of work.
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