Microsoft wants users to be addicted to Scout, their AI personal assistant

6 June 2026

Jason Koebler, and Emanuel Maiberg, writing for 404 Media:

An internal Microsoft strategy document says that the plan for its just-announced “Scout” personal assistant AI is to “make people addicted” to the tool before rolling out additional functionality, 404 Media has learned. “Three phases from addictive app to agentic platform,” the documentation.

Is anyone surprised? The big tech company has long been in the business of building not so much addiction, but rather dependency, on their products.

The Windows operating system (OS) started out, possibly, once, a long time ago, as a good OS. Little by little though, users became ever more addicted/dependent on the OS, through numerous lock-ins and lock-outs. Only when Windows 11 arrived did people realise just how dependent, and trapped, they’d become.

artificial intelligence, operating systems, software, technology