Microsoft’s chatbot Copilot is leaving WhatsApp on January 15

Microsoft’s Copilot chatbot will no longer be available on WhatsApp after January 15, Microsoft has announced. After that date, WhatsApp users won’t be able to chat with the AI ​​unless they switch to Microsoft’s Copilot mobile apps or use a web-based chatbot.

The company explained that it is removing the Copilot program from the popular messaging application in compliance with the revised WhatsApp platform policies, which were announced last month.

At the time, the Meta-owned messaging company said it would no longer support general-purpose chatbots from using the WhatsApp Business API to serve its customers. Instead, it wanted to reserve these resources for other types of companies. This change does not mean that companies cannot use AI to serve their customers. However, it puts an end to WhatsApp being a channel for the distribution of AI-powered chatbots, which will impact companies like Microsoft, OpenAI, Perplexity, and others.

OpenAI had already announced its plan to end WhatsApp integration in January.

Unfortunately for Copilot users on WhatsApp, their chat history is not preserved when they switch to the Microsoft platform because access to the chatbot on WhatsApp is not authenticated. Microsoft recommends that users who need to preserve their conversations for future reference export them using WhatsApp’s built-in tools before the January 15 deadline.