Zohran and the short link

If you live in NYC and are anywhere on social media, you’ll likely have
seen Zohran’s videos.

Oftentimes, his videos announce a new project or initiative or event.

If the announcement is something that you can
actively participate in, the videos also always end with a short, top-level link: nyc.gov/💬.

I love that. I think it:

1. Makes government easy to engage with. It’s a human-readable
   URL that I can easily follow through on. It also funnels social media distribution into one place, owned and operated by NYC.
2. Sets up a pattern of interaction. nyc.gov is where I can
   expect to interact with city government online.
3. Follows up announcements with actual experiences.