Zoom CEO Eric Yuan says AI will shorten our workweek

Zoom founder and CEO Eric Yuan believes that AI assistants will finally allow us to shorten our workweek. Speaking on stage at the TechCrunch Disrupt 2025 conference on Monday, Yuan discussed his video conferencing product’s embrace of AI, which includes a “digital twin” feature where an AI image can speak on your behalf.

Yuan began using his AI avatar on an earnings call with investors this year, demonstrating the technology’s potential and its ability to transcend “the boundaries of communication,” he said.

At Disrupt, the executive made a point of spending a lot of time talking about AI and the right products that will be brought to market.

When asked what he is investing in, he replied: “AI, AI, AI.” Technology is the subject of hours-long strategy meetings, as Zoom believes it can transform business.

Yuan also suggested that there are many use cases for AI companions, beyond just video conferencing. He presented a possible future scenario where two business executives were negotiating a contract over Zoom.

Instead of holding a call for a long time, they can send their digital twins to work together on the plan first, Yuan said.

He also talked about how AI can help you handle email, check your messages for you, and help you know what’s important and needs a response.

Additionally, Yuan believes AI can enhance Zoom’s broader suite of solutions, which includes things like whiteboards and collaborative documents.

“Today, I need to manually focus on all these products to get work done. Eventually, artificial intelligence will help,” Yuan said.

“By doing this, we won’t need to work five days a week anymore, right? … Five years, three days or four days.” [a week]. “This is a goal,” he said.